9 Easy Ways to Fix This Video File Cannot be Played Error Code 232011

By Last Updated: February 15, 2024

Do you regularly watch online videos or present your video presentation? If yes, it is possible you would be familiar with the message – This Video File cannot Be Played error Code 232011. And you would not know how to fix this error if you face it for the first time.   

This error could spoil your mood and create a problem for what you are enjoying. It occurs due to network problems, incomplete extensions, outdated software, browser issues, corrupted browser storage, issues with Adobe Flash Player, or hardware issues. You need to get rid of the error to start watching the online video again. Here are some effective methods for your support:

Clear browser cache and cookies 

Step 1: Go to the three vertical dot menu on the top right corner of your web browser. 

Step 2: Click on it and choose History after scrolling down the options. 

clear history option

Step 3: Tap on the Delete or Dustbin icon. 

Step 4: In the Clear Browser Data window, choose a time range (prefer All Time) and check the box against each listed item. 

Step 5: Now, tap on the option – Clear Now. 

Step 6: Keep in mind these steps may not work for you if you are using a web browser like Google Chrome, Firefox, Safari, or Opera. 

Use Incognito Mode, In Private Window, or New Private Window

Step 1: Go to the top right corner of the web browser you are using. 

Step 2: Click on the three-dot menu. 

Step 3: Choose Incognito Window on Google Chrome, In Private Window on Microsoft Edge, or New private Window on Firefox. 

incognito mode option

Disable your browser extensions 

Step 1: Tap on the three-dot menu on the top right corner of your web browser. For example, Google Chrome. 

Step 2: Scroll down the options and choose More Tools. 

Step 3: Go down to select Extensions.

extension option

Step 4: Toggle off the unwanted extensions from your web browser. You can select the one you consider problematic for your online video watching. 

Disable the Hardware Acceleration 

Step 1: Go to and click on the three-dot menu located on the top right corner of your web browser – Google Chrome for example. 

Step 2: Choose Settings by scrolling down the options. 

Step 3: Go down and tap on the option – Advanced.

Step 4: Select the System option. 

Step 5: Find the option – Use Hardware Acceleration When Available. After that, toggle it off.

Reset the settings of your web browser, Google Chrome 

Step 1: Click on the three-dot menu, which lies at the top right corner of the browser. 

Step 2: Choose the Settings from the popped up screen. 

Step 3: Select the Advanced tab under the Settings screen. 

Step 4: From the Reset and Clean section, choose the option – Restore Settings to the Default. 

Step 5: Reset the settings. 

Update your web browser 

Step 1: Go to the three-dot menu of your web browser and click on it. 

Step 2: Scroll down the options in the newly appeared menu bar and select Help. 

Step 3: Now, tap on About Google Chrome. 

Step 4: Find the updates in the interface. 

Step 5: Tap on the updates and let your browser update itself to the latest version. 

Switch your web browser 

  • Switch to a new web browser for watching online videos. Think about switching to Microsoft Edge, Fafari, Firefox, etc. if your current web browser is Google Chrome. 

Disable your proxy server 

Step 1: Open your web browser (Google Chrome) and click on its three-dot icon. You can find it on the top right corner. 

Step 2: Tap on Show Advanced Settings or System in the newly popped up screen.   

Step 3: Now, tap on Open Your Computer’s Proxy Settings. It will open the Properties window. 

Step 4: Switch off Use Setup Script and Automatically Detect Settings under the section of Automatic Proxy Setup. 

Step 5: Toggle the switch towards the left to turn it off. The switch is against Use a Proxy Server under Manual proxy Setup. 

Step 6: Tap on Save to apply the changes you have made. 

Check and sort out your internet connection issues

Step 1: Have a close watch on the signal strength of the mobile or WiFi network. 

Step 2: Run speedtest.net or fast.com to check your internet speed. 

Step 3: Troubleshoot your network issue on PC by going to the Network and Internet section or reset your mobile data/WiFi router. 

Step 4: Switch to a new network – mobile data to WiFi or wired network. 

Step 5: Call your internet service provider. 

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