Top 7 Fixes for the Err_Connection_Reset Error

By Last Updated: January 25, 2024
connection error

Err_Connection_Reset error is one of the most common issues that you face while accessing websites on your device through a web browser. As you receive this message on your screen, it means that your web browser can connect to the server of the website you are trying to access, but the connection is failed. It is usually an issue on the client side. The Err_Connection_Reset error has the following variations:

  • This site can’t be reached.
  • This webpage is not available.
  • The connection was reset.
  • Hmmm… can’t reach this page. 

The error, err_connection_reset, is a client-side problem. However, applying a few tricks or following some steps can help you fix this issue. Here are some useful fixes for your support:

Check Whether the Website is Accessible or Not

Step 1: Request your colleagues, friends, or family members to access that website on their devices. Your device might have an issue if the website is working on their devices. 

Step 1: Open an online website server checker like Website Planet. 

Step 2: Type the URL of that website into the tool and click on the Enter key.   

Step 3: Wait until the website admin fixes the issue if you see the website server is down. 

Clear Cookies and Cache of Your Web Browser

Clear Cookies

Step 1: Go to the three-dot menu on the top right corner of your web browser and click on it. 

Step 2: Click Clear Browsing Data by scrolling down the options. 

Step 3: Choose a time range (last hour, 24 hours, All Time, etc. Prefer All Time) and check the box against each item in the list. 

Step 4: Now, select Clear Data. Keep in mind these steps could vary based on your web browser. 

Disable VPN Temporarily 

Step 1: Open the VPN client. 

Step 2: Choose Disconnect after ensuring you are connected to a network. 

Step 3: Choose a time range for keeping the VPN off. 

Deactivate Firewall and Antivirus for a While 

Step 1: Go to the Settings app after hitting the Start button. 

Step 2: Choose Privacy & Security. After that, select Virus & Threat Protection. 

Step 3: Now, choose Manage Settings in the Virus & Threat Protection setting window. 

Step 4: Toggle the switch to make the Real-Time Protection off. 

Step 5: Now, move to Firewall & Network Protection.

Step 6: Open every network profile Private Network, Public Network, and Domain Network. 

Step 7: Turn off the Windows Defender Firewall.  

Step 8: Turn off your Antivirus software 

Step 9: For Mac desktop/laptop – Apple menu > System > Network > Firewall > Check the right option. 

Reset IP/TCP Settings 

win plus r

Step 1: Type cmd after clicking the Windows and the R keys together. Now, tap on the OK option. Or, type the Command Prompt in the search bar and run it as an administrator. 

Step 2: Wait until the Command Prompt window appears. 

Step 3: Hit the Enter button after copying each of the following commands:

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

On Mac desktop/laptop,  System Preferences > Network > Choose the active internet connection > Advanced >TCP/IP > Renew DHCP Lease. 

Disable Your Proxy Server Settings

For Windows PC, you can:

Step 1: Open the Control Panel and go to Network and Internet. After that Internet Options. 

Step 2: Click on the Connection tab. 

Step 3: Select the LAN setting option and uncheck the box against Use a Proxy Server for Your LAN/WAN.

Step 4: Check the box against the Automatically Detect Settings option. And tap on the OK option. 

For Mac PC, you need to:

Step 1: Go to System Preferences, and then, Network. 

Step 2: Choose an active internet connection. 

Step 3: Click on the Advanced settings option, and then Proxies. 

Step 4: Untick all the protocols under the option of Select a Protocol to Configure. 

Step 5: Now, choose OK. 

Reboot/Restart Your Internet Device 

Step 1: Go to the place where your internet device is installed. 

Step 2: Have a look at its front or back side to find the Restart button. 

Step 3: Press the button and wait for a minute or more. 

Step 4: Now, press the button again to start your internet device/WiFi router. Or, you can switch off the power button on the power supply unit and on after a minute to restart your internet device.